Effective Date: May 6, 2026
Last Updated: May 25, 2026
Welcome to Formelle App (“Formelle,” “we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Formelle mobile application, website, services, and related features (collectively, the “Services”).
Formelle is operated by a company registered in Spain and made available to users worldwide. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Formelle is a fitness, wellness, and training platform designed to provide workout programs, nutrition guidance, wellness tracking, educational content, and related digital services. For purposes of applicable data protection laws, including the European Union General Data Protection Regulation (“GDPR”), Formelle acts as the data controller for the personal information collected through the Services.
2. Information We Collect
We collect information you provide directly, information collected automatically through your use of the Services, and information from third party services you choose to connect.
Information You Provide
- Full name
- Email address
- Username and profile details
- Password credentials
- Date of birth
- Gender
- Height, weight, fitness goals, and wellness preferences
- Workout history and progress data
- Nutrition and meal tracking data
- Photos or media you upload
- Customer support communications
- Payment and subscription details
- Community posts, comments, or messages within the platform
Health and Wellness Information
Because Formelle provides fitness and wellness features, you may voluntarily provide health related information, including activity levels, exercise history, menstrual or cycle tracking information, wellness preferences, body measurements, and progress metrics. This information is used solely to provide and improve the Services you request. Formelle does not provide medical advice, diagnosis, or treatment.
Information Collected Automatically
- IP address
- Device type and operating system
- App version
- Browser type
- Language settings
- Usage activity
- Session duration
- Crash reports and diagnostics
- Advertising identifiers
- Referral and attribution data
Information from Third Parties
We may receive information from payment processors, analytics providers, subscription management platforms, social login providers, advertising and attribution partners, and connected wearable or fitness integrations if enabled by you.
3. How We Use Your Information
We use your information to provide and operate the Services; create and manage your account; personalize workouts, programs, and recommendations; process subscriptions and payments; provide customer support; improve app performance and user experience; monitor security and prevent fraud or abuse; send transactional communications; send marketing communications where legally permitted; analyze trends and platform usage; and comply with legal obligations. We process personal data only where we have a lawful basis to do so under applicable law.
4. Legal Bases for Processing Under GDPR
If you are located in the European Economic Area (“EEA”), United Kingdom, or similar jurisdictions, we process personal data based on your consent, performance of a contract, compliance with legal obligations, legitimate business interests, and protection of vital interests where applicable. You may withdraw consent at any time where processing relies on consent.
5. Sharing of Information
We do not sell your personal information. We may share information with service providers and vendors supporting our operations, payment processors, cloud hosting providers, analytics and attribution providers, customer support platforms, legal authorities where required by law, and business partners involved in corporate restructuring, merger, acquisition, or asset sale. All third party providers are required to maintain appropriate security and confidentiality measures.
6. International Data Transfers
Because Formelle is available globally, your information may be processed and stored in countries outside your country of residence, including countries that may not provide the same level of legal protection. Where required, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms.
7. Data Retention
We retain personal information only as long as necessary for providing the Services, maintaining your account, meeting legal, tax, accounting, and regulatory obligations, resolving disputes, and enforcing agreements. When information is no longer required, we securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have rights including access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to processing, data portability, withdrawal of consent, and the right to complain to a supervisory authority. To exercise your rights, contact us using the information below.
9. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to know what personal information is collected, request deletion of personal information, correct inaccurate information, limit certain uses of sensitive personal information, and opt out of certain sharing practices where applicable. Formelle does not sell personal information as defined under California law.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Formelle is not intended for individuals under the age of 16, or the minimum legal age required in your jurisdiction. We do not knowingly collect personal information from children without appropriate parental consent where required by law. If we become aware that we have collected information from a child unlawfully, we will delete it promptly.
12. Third Party Services and Links
The Services may contain links to third party websites, integrations, or services. We are not responsible for the privacy practices or content of third parties. We encourage users to review the privacy policies of any third party services they use.
13. Marketing Communications
You may opt out of promotional emails or marketing communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly. Transactional or service related communications may still be sent when necessary.
14. Cookies and Tracking Technologies
Formelle and its partners may use cookies, SDKs, pixels, and similar technologies to operate the platform, remember user preferences, analyze usage, improve functionality, and measure advertising performance. You may manage certain tracking preferences through your device or browser settings.
15. Automated Decision Making
Formelle may use automated systems to personalize recommendations, training suggestions, wellness insights, or user experiences. These systems are designed to improve functionality and are not intended to produce legally significant decisions.
16. Account Deletion
You may request deletion of your account and associated personal information by contacting us at the email below. Certain information may be retained where required by law or for legitimate business purposes.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When material changes are made, we will update the “Last Updated” date and may provide additional notice where required. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
18. Contact Information
If you have questions about this Privacy Policy or your personal data, you may contact us at:
Formelle App, Spain
Email: team@formelle.app
Website: https://formelle.app
19. Apple HealthKit and Google Fit Disclosure
If you choose to connect Apple HealthKit, Google Fit, or similar health integrations, Formelle may access and process fitness and health related data strictly for providing app functionality requested by you. Health data obtained through these integrations will not be used for advertising purposes, marketing, or sold to third parties. You may revoke access at any time through your device settings.
20. Disclaimer
Formelle provides fitness, wellness, and educational content for informational purposes only. The Services are not medical services and do not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any fitness, nutrition, or wellness program.